Virtual receptionist for electricians in Australia
Answer every enquiry. Win every job.
Voxotec builds a virtual receptionist for electrical contractors that answers every call around the clock, asks the right safety questions, grades urgency, and books the job into your existing system. Built for Australian tradies who cannot answer the phone with both hands in a switchboard.
Sample call
Power loss, safety triaged
Tuesday 11:40pmLive demo
Call the electrical assistant
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A real recording, and a real assistant you can talk to. Azure OpenAI and Deepgram.
71%
Leads lost without 5-min response
35+ hrs
Monthly admin hours recovered
24/7
Call and chat coverage
2-4 wks
To go live
The challenge
What holds Electrical businesses back
On-site means unreachable
You are in a switchboard, up a ladder, or mid-installation. The phone rings and you cannot answer. A competitor who has AI answering wins the job. You never knew it existed.
Compliance enquiries eat your time
Customers asking about RCDs, smoke alarm testing, CCTV, solar, EV chargers. An AI chatbot handles these FAQs, filters time-wasters, and surfaces the genuine, high-value leads.
Inconsistent follow-up loses revenue
Electricians quote fast but follow up slowly. Automated sequences fix this, every quote gets chased at the right time, every time, without you doing anything.
AI for Electrical
What Voxotec builds for Electrical businesses
0438 210 774
24/7 AI call answering
Every call answered while you are working. The voice bot captures job type, location, urgency, and customer details, then books the job or fires a notification to your team.
Compliance & safety FAQ chatbot
Handles the volume of "do I need a licensed electrician for..." questions, educates the customer, and converts the genuine leads into a booked job or site visit.
Solar & EV charger enquiry bot
High-demand, high-value installs. AI qualifies the property, captures roof details and budget, and schedules a site assessment, with no phone tag between you and the customer.
Automated quote follow-up
Quote sent, automated SMS and email sequence runs until the customer books or declines. No leads slip through because you forgot to follow up.
Inspection & testing scheduling
Annual switchboard safety checks, smoke alarm testing, and compliance inspections automated with reminder sequences sent to existing customers every 12 months.
After-job review + referral requests
Job complete, automated message asks for a Google review and whether they know anyone who needs an electrician. Two revenue streams activated with zero manual effort.
Integrations
Connects to the tools Electrical businesses already use
The opportunity
Why Electrical businesses are investing in AI now
Electrical contracting in Australia is intensely competitive. Customers searching for an electrician online have three or four options in front of them and no strong loyalty to any of them. The business that responds first, sounds most professional, and makes booking easiest wins the job. AI gives smaller electrical businesses the response speed and 24/7 availability that was previously only achievable with a dedicated reception team.
The opportunity extends well beyond inbound calls. Electrical businesses are sitting on recurring revenue they are not capturing, customers who had a switchboard inspection two years ago and are due for a check-up, solar customers who need servicing, properties that need smoke alarm compliance tests. Automated reminder campaigns recover this revenue passively, without adding any work to your team. Voxotec builds all of this in 2-4 weeks, integrated with the job management software you already use.
How it works
From discovery to live in 2-6 weeks
Discovery Call
A free 30-minute call to understand your business, workflows, and biggest operational pain points. We identify your highest-value AI opportunities before you spend a dollar.
Strategy & Scoping
We map your current processes, identify automation targets, and produce a prioritised plan with realistic ROI estimates and deployment timelines.
Design & Architecture
We design the AI system, call flows, chatbot logic, automation sequences, and integration points. No black boxes. You understand exactly what is being built and why.
Build & Test
Rapid, iterative delivery in short sprints. You see progress weekly. We build, test, and refine with your team throughout.
Deploy & Optimise
Production-grade launch with full monitoring, alerting, and handover documentation. Ongoing optimisation cycles based on real usage data.
FAQ
Common questions about AI for Electrical businesses
Can AI answer calls for my electrical business?
Yes. Our voice bots answer in under one second, 24/7, and handle job capture, urgency triage, and booking in natural conversation. They hand off to a human when the job is too complex to handle automatically.
Will it integrate with Simpro or Aroflo?
Yes. We integrate with all major electrical trade management platforms including Simpro, Aroflo, ServiceM8, and Tradify. Jobs booked by the AI appear in your system automatically.
Do you work with electricians outside Brisbane and the Gold Coast?
Yes. Voxotec is based on the Gold Coast and works with electrical contractors across Brisbane, Queensland, and all of Australia. Everything is configured, integrated, and supported remotely, so your location is never a barrier.
Can it handle solar and EV charger enquiries?
Yes. We build customised chatbots that walk customers through a qualification process for high-value installs, collect the information you need for a site assessment, and schedule an appointment directly in your calendar.
What happens if the AI cannot handle a call?
The voice bot escalates to a human immediately, transferring full context so the customer never repeats themselves. You define the escalation triggers.
Do I need to change my phone number?
No. We forward your existing number to the AI system. No disruption to your marketing materials or existing customers.
Can I set it to only answer after hours?
Yes. After-hours only, overflow during busy periods, or always-on, completely configurable and adjustable at any time.
How long does setup take?
Most electrical businesses are live in 2-4 weeks. We handle configuration, integrations, testing, and onboarding end to end.
How much does it cost?
Pricing depends on call volume and which automations you need. Book a free consultation and we will give you a fixed-price proposal with no surprises.
Explore more
AI services and industries
Stop losing jobs to electricians who answer faster.
Book a free 30-minute call. We will map your current call and enquiry flow and show you exactly how AI can close the gap, with no disruption to how you operate today.